Skyrek Leads

1. Privacy Policy

At Skyrek (Pvt) Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our Skyrek Leads platform.

Information We Collect

• Business Information: Name, contact details, and industry type when registering your business.
• Communication Data: WhatsApp, email, and messages exchanged with our support or sales teams.
• Analytics: Non-personal data like page views, traffic sources, and device information used for website optimization.

How We Use Your Information

• To set up and manage your business lead-generation website.
• To send you updates, offers, and relevant marketing materials.
• To analyze performance and enhance your platform experience.
• To comply with Sri Lankan digital privacy laws and protect our community from misuse or fraud.

Data Protection

We use SSL encryption, secure databases, and trusted third-party partners (like Meta Pixel & Google Analytics) under strict data agreements. Your data will never be sold or shared for any unrelated marketing purpose.

Cookies

Our website uses cookies to improve user experience. You can choose to disable cookies in your browser, but some features may not work properly as a result.

Your Rights

You may request to review, update, or delete your personal data by contacting us at info@skyrek.lk. We’ll respond within 3–5 business days.

2. Refund Policy

We strive to ensure our clients are fully satisfied with their purchase. However, since we provide a digital service (custom landing pages, dashboards, and integrations), certain terms apply.

Eligibility for Refund

• Refund requests must be submitted within 7 days of purchase.
• Refunds are only applicable if no website design or development work has started.
• Projects that have begun customization or ad integrations are not eligible for a refund.

Non-Refundable Services

• Domain registrations and hosting setup costs.
• Customized development work already delivered.
• Third-party API or plugin purchases made on your behalf.

Refund Process

Once approved, refunds will be processed to your original payment method within 10 working days. You will receive a confirmation email once the transaction is completed.

For refund requests, please contact our finance team via billing@skyrek.lk with your invoice number and registered email address.